Your office building is the face of your company and helping you maintain a good outward appearance is what our team at ServiceMaster Trifecta does best. A well-cleaned office not only emphasizes the professionalism of your company but also creates a work atmosphere your employees can enjoy.
We can help your facility be at its cleanest with our highly-specialized services that are designed to meet your every need.
Getting Started with Professional Janitorial Services
Making the switch to professional janitorial services can be a big decision for some businesses, but ServiceMaster is here to ease your worries and help you keep your facility clean and safe for everyone. Regular cleaning not only keeps your business at its best, but it also helps all employees, customers, and visitors feel safe and appreciated.
We are dedicated to serving you and ensuring you get high-quality cleaning every time. Our experienced team will maintain communication with you every step of the way and work with you to customize your cleaning and inspection plan.
Step 1: Evaluation and cleaning plan
A ServiceMaster Trifecta Sales and Customer Relations Manager will perform a site evaluation and gather specific details about your facility – including operations standards, billing particulars, employee needs, and budget figures.
Step 2: Service that fits your schedule
Next, our Operations Team will discuss all the ins and outs of your business with you to figure out the best start date and shift times for your commercial cleaning. They’ll also ask specific questions to identify your pain points and establish access intelligence, acquiring keys or access cards, alarm codes, and point-of-contact information.
This is also when you will gain access to our 24/7 customer portal, so you can view your inspections, leave service requests as they arise, and let us know of any concerns or issues that you are experiencing.
Step 3: High-quality, customized cleaning
Once our team has made note of your office’s cleaning needs and set up any equipment needed for the job, we are ready to get you started with janitorial services. Any staff member that works in your facility receives training to be able to perform high-quality cleaning services every time. Our professional cleaning and disinfection teams use only the best cleaning methods and products to help your facility shine.
How ServiceMaster Prioritizes Communication
Getting the best professional office cleaning every time is extremely easy with ServiceMaster Trifecta. However, we believe in going the extra mile and those three steps aren’t all we do. We also ensure ongoing communication from the beginning of your journey with us to the end.
1. We Prioritize Your Facility’s Needs
When you connect with an experienced professional at ServiceMaster Trifecta, we go over all the needs of your office to determine your top priorities. By putting your top wants front and center, we can craft a janitorial plan that not only meets those needs, but exceeds them and keeps your business clean, safe and healthy.
2. Ongoing Communication
From start to finish, lines of communication remain open between our professional team and yours. We believe that consistent communication with our clients is the best way to make sure that we are fulfilling their needs.
You will be able to discuss any of your changing needs with your Operations Manager at any time, plus you will have regular check-ins with our Sales and Customer Relations Managers to ensure our service is exactly what you want. We are able to adjust and grow with your business.
3. Communicate Proactively
The first core principle of ServiceMaster Trifecta is “Communicate Proactively: Listen to understand. Convey to reassure.” This means we are never going to your concerns, questions, or requests. We will also never reach out without a goal. We are always striving to better serve you.
You deserve to work with a janitorial service you can trust. No matter what the unique needs of your facility are, we can provide you with a high-quality cleaning that works with your schedule. When you’re ready to get started with ServiceMaster Trifecta, we’re ready to help. Get an estimate today.